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Use this guide when an agent cannot see Loadout tools, authentication fails, or an integration action does not run.

Tools Do Not Appear

  1. Confirm the MCP URL is https://loadout.aident.ai/mcp.
  2. Restart the MCP client or agent.
  3. Re-authenticate if the client prompts for sign-in.
  4. Ask the agent to list available Aident tools again.

Authentication Does Not Start

  • Check that your browser can reach loadout.aident.ai.
  • Confirm the MCP client supports remote HTTP MCP servers.
  • Restart the client if it cached a stale unauthenticated state.

”No OAuth flow is in progress”

Some clients keep the OAuth verifier only in process memory. If the client restarts between starting and completing auth, the callback cannot be matched. Reliable fixes:
  • Open the authorization URL immediately when prompted.
  • If pasting a callback URL manually, run the authenticate and complete steps back-to-back in the same agent turn.

Integration Requires Authentication

Ask the agent to check Loadout or Vault status, then connect the missing integration from loadout.aident.ai/integrations. For credential-based integrations, ask an admin to update Vault.

Action Fails After It Starts

Open Audit and inspect the failed entry. Common causes are expired provider auth, missing provider permissions, deleted Vault credentials, provider rate limits, or invalid action input.

Switching Accounts

Use the client’s Aident logout tool if available, then reconnect. If the client stores tokens locally, you may also need to clear that client’s MCP token cache.

Still Blocked

Contact support from the Loadout profile menu or join the Aident Discord from the same menu. Include the client name, MCP URL, integration name, and the approximate time of the failed action.